HOME | SOFTWARE | DOCUMENTATION | FAQ | CONTACT US FAQ Contact Information •I am new to INOVX products and services and would like to know more about INOVX products and services. Who do I contact? •I have a technical question about the software. Who do I contact? •I need to request a license V-Suite CORE or need to transfer a license. Who do I contact? Software Problems •After a Windows update in September 2018 I'm experiencing 3D problems. What can I do to fix the problem? Software Installation •Where can I download V-Suite software? •Should I install the 32-bit or 64-bit V-Suite CORE client on my computer? •I have problems installing 'Microsoft .NET Core' on the V-Suite application server. What should I do to correct this? •How do I deploy the V-Suite CORE client via an Active Directory Group Policy or a system management tool like Microsoft SCCM? •What is an MSI transform file and how do I create it? Language Support •V-Suite CORE Update 4 supports additional languages. How do I change the language to Simplified Chinese or Japanese? •V-Suite Web R2 Update 4 supports additional languages. How do I change the language to Simplified Chinese or Japanese? •I am using the non-English version of the V-Suite CORE software but still see English terminology in the user interface. Why is that? Hardware Recommendations •Which Graphic Card do you recommend for computers running V-Suite CORE? Licensing •How do I request a demo license? •How do I register a license? •How do I transfer a V-Suite CORE floating license to another license server? •I already received a V-Suite license key by email. Why do I need to install the V-Suite CORE License Server to request a license key? CAD Import/Export •I want to import/export CAD but don't see the option. Why not? External Data Issues •I want to use the 64-bit client and link to external Microsoft data but can't because I cannot install 64-bit redistributable. What should I do? V-Suite Web •How do I configure my Internet browser so that the Knowledge Book "Share > Email Link" opens my preferred email client? •Why does my Internet Browser ask for User Name and Password when I sign in using my Windows account? •V-Suite 2018 Configuration Center rule validation fails, stating that the application tier must be configured with SQL Server 2014 SP2 or higher. Is that a hard requirement? •When I open a (pano) scan image in the Bubble Viewer using Internet Explorer (IE11), I just see a black background. What is the problem? •All or most V-Suite Configuration Center validation steps fail. What is the problem? © 2020 INOVX Solutions. All rights reserved.